Preventing Medical Errors
is an urgent responsibility for hospitals and doctors. Our process improvement approach has worked for:

• the hospital with too many wrong-side surgeries
• the intensive-care unit with too many hospital-caused complications
• the clinic with too many out-of-control diabetics

A leading tool for teaching Systems Thinking across all industries, the Friday Night at the ER game helps people learn to collaborate, to innovate and to drive decisions with data across functional boundaries. An engaging and stimulating half-day experience for groups of any size.

The Six Decisions program is a 2-day intensive that is grounded in the discipline of Systems Thinking. Rated “highly relevant” by CEOs, this advanced workshop offers a practice field using computer simulation and useful techniques for managing dynamically complex organizations.

Take quality improvement to the next level with the Big!mprovement method for rapid process redesign and measurable outcomes. Teams like it! This innovative method is fast, it’s supportive and it produces high-impact, sustainable results!